/* TRUE WEB HOUSTON CRM — one stylesheet. Calm, big, thumb-friendly. */
:root {
  --navy: #16243d; --navy-2: #1f3358; --ink: #1c2330; --muted: #5f6b7a; --line: #dfe4ec;
  --bg: #f3f5f8; --card: #ffffff; --blue: #2457c5; --blue-bg: #e9f0fd;
  --green: #1e7a3e; --green-bg: #e6f4ea; --amber: #a35a00; --amber-bg: #fff4e0;
  --red: #b42323; --red-bg: #fdeaea; --grey: #e9edf2; --radius: 10px;
}
* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; background: var(--bg); color: var(--ink); font: 16px/1.5 -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif; }
a { color: var(--blue); text-decoration: none; }
a:hover { text-decoration: underline; }
h1 { font-size: 26px; margin: 0 0 14px; }
h2 { font-size: 19px; margin: 26px 0 12px; }
h3 { font-size: 16px; margin: 18px 0 6px; }
h3.sub { margin-top: 22px; color: var(--muted); text-transform: uppercase; font-size: 13px; letter-spacing: .04em; }
p { margin: 0 0 10px; }
.muted { color: var(--muted); }
.small { font-size: 15px; }
.mono { font-family: ui-monospace, Menlo, Consolas, monospace; font-size: 14px; }
.hidden { display: none !important; }
.center { text-align: center; }
.pre { white-space: pre-wrap; }
ul.plain { list-style: none; margin: 4px 0 0; padding: 0; }
ol.plain-ol { padding-left: 22px; }

/* header */
.topbar { background: var(--navy); color: #fff; display: flex; align-items: center; flex-wrap: wrap; gap: 10px 22px; padding: 12px 20px; }
.brand { color: #fff; font-weight: 700; letter-spacing: .06em; font-size: 17px; white-space: nowrap; }
.brand:hover { text-decoration: none; }
.nav { display: flex; flex-wrap: wrap; gap: 4px; }
.nav a { color: #d6deee; padding: 6px 10px; border-radius: 6px; font-size: 15px; }
.nav a.on, .nav a:hover { background: var(--navy-2); color: #fff; text-decoration: none; }
.who { margin-left: auto; display: flex; align-items: center; gap: 10px; font-size: 15px; }
.who-name { font-weight: 600; }
.role { background: var(--navy-2); color: #d6deee; padding: 2px 8px; border-radius: 999px; font-size: 12px; text-transform: uppercase; letter-spacing: .05em; }
.who form { margin: 0; }

/* page */
.page { max-width: 1280px; margin: 0 auto; padding: 18px 16px 60px; }
.flash { padding: 12px 16px; border-radius: var(--radius); margin: 0 0 14px; font-size: 16px; border: 1px solid transparent; }
.flash-ok { background: var(--green-bg); color: var(--green); border-color: #bfe3c9; }
.flash-error { background: var(--red-bg); color: var(--red); border-color: #f2c1c1; }
.flash-info { background: var(--blue-bg); color: #1b3f8f; border-color: #c6d6f6; }
.empty { color: var(--muted); padding: 10px 0; }
.count { display: inline-block; min-width: 26px; padding: 0 8px; border-radius: 999px; background: var(--grey); color: var(--muted); font-size: 14px; text-align: center; font-weight: 600; vertical-align: middle; }

/* cards */
.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 16px; }
.cards { display: grid; grid-template-columns: repeat(auto-fill, minmax(320px, 1fr)); gap: 12px; }
.lead-card { display: flex; gap: 12px; align-items: stretch; }
.card-main { flex: 1; min-width: 0; }
.lead-card h3 { margin: 0 0 4px; font-size: 18px; }
.lead-card h3 a { color: var(--ink); }
.phone { font-size: 22px; font-weight: 700; color: var(--blue); letter-spacing: .01em; display: inline-block; margin: 2px 0 4px; }
.card-signal { margin: 6px 0; display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }
.hook { font-style: italic; color: #333c4b; margin: 6px 0; }
.card-open { align-self: center; }
.when { font-size: 20px; margin-bottom: 4px; }
.when.overdue b { color: var(--red); }

/* badges and tags */
.badge { display: inline-block; padding: 3px 9px; border-radius: 6px; font-size: 12px; font-weight: 700; letter-spacing: .04em; }
.badge-green { background: var(--green-bg); color: var(--green); }
.badge-amber { background: var(--amber-bg); color: var(--amber); }
.badge-grey { background: var(--grey); color: var(--muted); }
.tag-red, .tag-green, .tag-amber { display: inline-block; padding: 2px 8px; border-radius: 6px; font-size: 13px; font-weight: 600; }
.tag-red { background: var(--red-bg); color: var(--red); }
.tag-green { background: var(--green-bg); color: var(--green); }
.tag-amber { background: var(--amber-bg); color: var(--amber); }
.ok { color: var(--green); font-weight: 700; }
.status { display: inline-block; padding: 2px 9px; border-radius: 6px; background: var(--grey); font-size: 13px; font-weight: 600; }
.status-callback, .status-promised { background: var(--blue-bg); color: #1b3f8f; }
.status-sent, .status-follow_up, .status-won { background: var(--green-bg); color: var(--green); }
.status-dnc, .status-dead, .status-bad_number, .status-lost { background: var(--red-bg); color: var(--red); }
.reason { font-weight: 600; }
.reason-dnc { color: var(--red); }
.reason-sold { color: var(--green); }

/* buttons */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 6px; min-height: 48px; padding: 10px 18px; border-radius: 8px; border: 1px solid transparent; font: inherit; font-size: 17px; font-weight: 600; cursor: pointer; text-decoration: none; background: var(--grey); color: var(--ink); }
.btn:hover { text-decoration: none; filter: brightness(.96); }
.btn-block { display: flex; width: 100%; margin: 8px 0; min-height: 56px; font-size: 18px; }
.btn-sm { min-height: 36px; padding: 6px 12px; font-size: 14px; }
.btn-primary { background: var(--navy); color: #fff; }
.btn-secondary { background: #fff; border-color: var(--line); color: var(--ink); }
.btn-ghost { background: transparent; color: #d6deee; border-color: #3a4d75; }
.btn-grey { background: var(--grey); color: var(--ink); }
.btn-dark { background: #3a4457; color: #fff; }
.btn-callback { background: var(--blue); color: #fff; }
.btn-yes { background: var(--green); color: #fff; min-height: 64px; font-size: 20px; }
.btn-won { background: var(--green); color: #fff; }
.btn-outline { background: #fff; border-color: var(--line); color: var(--muted); }
.btn-danger { background: #fff; border-color: #e5b4b4; color: var(--red); }
.btn-row { display: flex; gap: 8px; margin: 8px 0; }
.btn-row .btn { flex: 1; min-height: 56px; padding: 10px 6px; }
.link-btn { background: none; border: 0; color: var(--blue); font: inherit; font-size: 14px; cursor: pointer; padding: 0; }

/* forms */
input, textarea, select { font: inherit; font-size: 16px; color: var(--ink); background: #fff; border: 1px solid var(--line); border-radius: 8px; padding: 10px 12px; width: 100%; }
input:focus, textarea:focus, select:focus { outline: 2px solid var(--blue); outline-offset: 1px; border-color: var(--blue); }
textarea { resize: vertical; }
/* The example answer in every intake box: faint, italic, clearly not the rep's own words. */
textarea::placeholder { color: #9aa3ad; font-style: italic; }
label { display: block; font-weight: 600; margin: 10px 0 4px; }
label input, label textarea, label select { font-weight: 400; margin-top: 4px; }
.check { display: flex; align-items: center; gap: 10px; font-weight: 600; }
.check input { width: 22px; height: 22px; margin: 0; }
.search { display: flex; gap: 8px; margin: 12px 0 18px; max-width: 640px; }
.grid-form { display: grid; grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)); gap: 0 16px; align-items: end; }
.grid-form > div { grid-column: 1 / -1; margin-top: 12px; }
.save-state { color: var(--green); font-weight: 500; font-size: 14px; margin-left: 8px; }
.save-state.save-busy { color: var(--muted); }
.save-state.save-error { color: var(--red); }

/* tables */
.tbl { width: 100%; border-collapse: collapse; background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); overflow: hidden; }
.tbl th, .tbl td { padding: 10px 12px; text-align: left; border-bottom: 1px solid var(--line); vertical-align: top; }
.tbl th { background: #f7f9fc; color: var(--muted); font-size: 13px; text-transform: uppercase; letter-spacing: .04em; }
.tbl tr:last-child td { border-bottom: 0; }
.tbl tr.inactive td { color: var(--muted); }
.tbl tr.total td { font-weight: 700; background: #f7f9fc; }
.tbl form { margin: 0; }
.numbers td { font-size: 18px; }
.tabs { display: flex; flex-wrap: wrap; gap: 6px; margin: 0 0 12px; }
.tabs a { padding: 6px 12px; border-radius: 999px; background: #fff; border: 1px solid var(--line); color: var(--ink); font-size: 15px; }
.tabs a.on { background: var(--navy); color: #fff; border-color: var(--navy); }
.tabs a.on .count { background: var(--navy-2); color: #fff; }

/* SAM */
.sam { background: var(--card); border: 1px solid var(--line); border-left: 5px solid var(--navy); border-radius: var(--radius); padding: 14px 18px; margin-bottom: 8px; }
.sam-head { display: flex; align-items: baseline; gap: 12px; margin-bottom: 8px; }
.sam-tag { background: var(--navy); color: #fff; font-weight: 700; font-size: 12px; letter-spacing: .1em; padding: 3px 8px; border-radius: 5px; }
.sam-greeting { font-size: 20px; font-weight: 600; }
.nudges { list-style: none; margin: 0; padding: 0; }
.nudge { padding: 8px 12px; margin: 6px 0; border-radius: 8px; border-left: 4px solid var(--line); background: #f7f9fc; font-size: 16px; }
.nudge a { color: inherit; }
.nudge-red { border-left-color: var(--red); background: var(--red-bg); color: #6e1414; }
.nudge-amber { border-left-color: var(--amber); background: var(--amber-bg); color: #5e3500; }
.nudge-info { border-left-color: var(--blue); background: var(--blue-bg); color: #1b3f8f; }
.sam-clear { color: var(--muted); margin: 4px 0 8px; }
.sam-line { color: var(--muted); font-size: 15px; margin-top: 8px; }
.sam-full .sam-greeting { font-size: 24px; }
.sam-full .nudge { font-size: 18px; padding: 12px 16px; }
.sam-about { margin-top: 18px; }

/* the console */
.console { display: grid; grid-template-columns: 1.15fr 1.25fr .95fr; gap: 16px; align-items: start; }
.col { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 18px; min-width: 0; }
.col h2 { margin-top: 0; }
.notice { background: var(--amber-bg); color: var(--amber); border-radius: 8px; padding: 10px 12px; margin-bottom: 12px; display: flex; flex-wrap: wrap; align-items: center; gap: 10px; justify-content: space-between; }
.notice form { margin: 0; }
.status-line { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; margin-bottom: 10px; }
.name-input { font-size: 22px; font-weight: 700; border-color: transparent; padding: 6px 8px; margin: 0 -8px 4px; width: calc(100% + 16px); background: transparent; }
.name-input:hover { border-color: var(--line); background: #fff; }
.phone-block { margin: 4px 0 12px; }
.phone-big { display: block; font-size: 36px; font-weight: 800; color: var(--blue); line-height: 1.15; letter-spacing: .01em; }
.phone-input { margin-top: 8px; font-size: 18px; }
.facts-list { margin: 0 0 8px; }
.facts-list > div { display: grid; grid-template-columns: 92px 1fr; gap: 8px; padding: 6px 0; border-top: 1px solid var(--line); }
.facts-list dt { color: var(--muted); font-size: 14px; padding-top: 2px; }
.facts-list dd { margin: 0; min-width: 0; overflow-wrap: anywhere; }
.facts-list details summary { cursor: pointer; }
.field-row { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.notes-label { margin-top: 12px; }
.history { list-style: none; margin: 0; padding: 0; font-size: 15px; }
.history li { padding: 6px 0; border-top: 1px solid var(--line); }
.owner-box { margin-top: 16px; padding: 8px 10px; background: #f7f9fc; border-radius: 8px; font-size: 13px; color: var(--muted); font-family: ui-monospace, Menlo, Consolas, monospace; overflow-wrap: anywhere; }

.script .line { font-size: 17px; line-height: 1.6; margin: 0 0 12px; }
.script h3 { color: var(--muted); text-transform: uppercase; font-size: 13px; letter-spacing: .04em; margin-top: 20px; }
.aside { color: var(--muted); font-size: 15px; margin: 0 0 12px; padding-left: 12px; border-left: 3px solid var(--line); }
.fill { background: #fff3c4; border-radius: 4px; padding: 0 4px; font-weight: 600; }
.sample-link { display: block; font-size: 18px; font-weight: 600; margin: 0 0 12px; overflow-wrap: anywhere; }
.objections { margin-top: 12px; border: 1px solid var(--line); border-radius: 8px; padding: 10px 14px; }
.objections summary { font-weight: 600; cursor: pointer; font-size: 16px; }
.obj dt { font-weight: 700; margin-top: 12px; }
.obj dd { margin: 4px 0 0; }

.dispo .note-label { margin-bottom: 14px; }
.dispo .panel { background: var(--blue-bg); border-radius: 8px; padding: 6px 12px 10px; margin: 0 0 8px; }
.dispo .panel label { margin-top: 6px; }

/* the intake */
.intake { max-width: 800px; margin: 0 auto; }
.intake-head { margin-bottom: 14px; }
.intake-head h1 { margin-bottom: 2px; }
.intake-head .phone { margin-right: 12px; }
.block { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 6px 18px 16px; margin: 0 0 14px; }
.block legend { font-weight: 700; font-size: 17px; padding: 0 6px; }
.q { margin: 14px 0 0; }
.q label { font-size: 17px; line-height: 1.45; }
.qn { color: var(--muted); font-weight: 700; margin-right: 4px; }
.tip { font-style: italic; color: var(--muted); font-size: 15px; margin: 4px 0 0; }
.mobile-line { background: #fff3c4; display: inline-block; padding: 4px 10px; border-radius: 6px; margin: 6px 0; }
.photos-row { display: grid; grid-template-columns: auto 1fr; gap: 10px; align-items: center; margin-top: 10px; }
.actions { display: flex; flex-wrap: wrap; gap: 10px; align-items: center; margin: 8px 0; }
.actions .btn-yes { flex: 1; min-height: 60px; }

/* the pool */
.pool-counts { font-size: 18px; font-weight: 600; margin: 0 0 6px; }

/* build brief */
.brief-head { margin-bottom: 14px; }
.brief-head h1 { margin: 4px 0 6px; }
.brief { display: grid; grid-template-columns: 1.3fr 1fr; gap: 16px; align-items: start; }
.brief-block h3 { margin-top: 18px; color: var(--muted); text-transform: uppercase; font-size: 13px; letter-spacing: .04em; }
.qa { margin: 8px 0; }
.q-text { color: var(--muted); font-size: 14px; }
.a-text { font-size: 17px; white-space: pre-wrap; }
.sent-card { margin-top: 18px; background: #f7f9fc; }
.sent-card h3 { margin-top: 0; }

/* login and errors */
.login { display: flex; justify-content: center; padding-top: 8vh; }
.login-card { width: 100%; max-width: 380px; padding: 26px; }
.login-card h1 { margin-bottom: 8px; }
.login-card .btn { margin-top: 18px; }
.error-page { max-width: 520px; margin: 40px auto; text-align: center; padding: 30px; }
.add-user { margin-top: 24px; }

/* phones and tablets */
.phone-bar { display: none; }
@media (max-width: 980px) {
  .brief { grid-template-columns: 1fr; }
}
@media (max-width: 900px) {
  /* One column: the facts, then the buttons, then the script - the rep logs the call without scrolling past the script. */
  .console { grid-template-columns: 1fr; }
  .console .facts { order: 1; }
  .console .dispo { order: 2; }
  .console .script { order: 3; }
  /* The number stays in view while he scrolls. */
  .phone-bar { display: flex; position: sticky; top: 0; z-index: 5; align-items: center; justify-content: space-between; gap: 12px;
               margin: 0 -16px 14px; padding: 10px 16px; background: var(--navy); color: #fff; box-shadow: 0 2px 6px rgba(0,0,0,.2); }
  .phone-bar-name { font-weight: 600; font-size: 15px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; min-width: 0; }
  .phone-bar-tel { color: #fff; font-size: 22px; font-weight: 800; letter-spacing: .01em; white-space: nowrap; }
}
@media (max-width: 700px) {
  .topbar { padding: 10px 14px; gap: 8px 14px; }
  .who { margin-left: 0; width: 100%; }
  .who form { margin-left: auto; }
  .cards { grid-template-columns: 1fr; }
  .field-row { grid-template-columns: 1fr; }
  .phone-big { font-size: 32px; }
  .tbl { display: block; overflow-x: auto; }
  .photos-row { grid-template-columns: 1fr; }
  .facts-list > div { grid-template-columns: 80px 1fr; }
}